Privacy Policy
This Privacy Policy sets out how we, LogicaCloud (“we”, “us”, “our”), collect, store, and use information about you when you use or interact with our website, our enterprise AI platform (ilumn), and where we otherwise obtain or collect information about you.
Contents
Summary
Our Details
Information We Collect When You Visit Our Website
Information We Collect When You Contact Us or Request a Demo
Information Processed via the ilumn AI Platform
Automated Decision-Making and Profiling
Information Collected or Obtained from Third Parties
Disclosure and Additional Uses of Your Information
How Long We Retain Your Information
How We Secure Your Information
Transfers of Your Information Outside the EEA / UK
Your Rights in Relation to Your Information
Sensitive Personal Information
Changes to Our Privacy Policy
Children’s Privacy
California Do Not Track Disclosures
Copyright and Credits
Summary
Data Controller / Processor: LogicaCloud (operating the ilumn platform).
How We Collect or Obtain Information About You: When you provide it to us, when you interact with our website or request product demonstrations, and occasionally from business directories or event partners.
Information We Collect: Name, work email address, phone number, company name, job title, IP address, cookie and device browser data, page interactions, and user inquiry details.
Information Processed via ilumn: Temporary Workday tenant configuration metadata required for AI test scenario generation and execution. Customer Workday data is processed strictly within transient execution windows and is never retained or used to train public AI models.
How We Use Your Information: Administrative and operational purposes, product development, analytics, customer support, and marketing communications (with consent).
Disclosure: Only when necessary to deliver our services, run our enterprise IT infrastructure, or comply with legal obligations.
Do We Sell Your Information? No.
How Long We Retain It: Only as long as necessary for administrative, legal, or service delivery purposes.
How We Secure It: Enterprise-grade encryption (TLS/SSL in transit, AES-256 at rest), secure cloud infrastructure, SOC 2 alignment, strict access controls, and role-based permissions.
Use of Cookies: Essential, functional, analytical, and targeting cookies.
Transfers Outside the EEA/UK: Only when required, utilizing standard contractual clauses (SCCs) and approved transfer safeguards.
Your Rights: Right to access, correct, delete, restrict, port, or object to processing, and to withdraw consent.
Our Details
The data controller is LogicaCloud.
Company Address: LogicaCloud – 18 Elms Road, Harrow, England, HA3 6BQ
Contact Email: letstalkilumn@logicacloud.eu
Information We Collect When You Visit Our Website
We collect web server logs including IP address, pages accessed, browser version, operating system, referral URL, session timestamps, and device identifiers.
Use of Server Log Information for IT Security
Server log data is monitored to ensure the integrity, security, and availability of our website and to prevent cyber threats or unauthorized access attempts.
Legal Basis for Processing
Processing is carried out to comply with legal obligations and to support our legitimate interests in protecting our IT infrastructure and improving site performance.
Analytics & Cookies
We analyze aggregate log data and use cookies (essential, analytical, and functional) to improve site navigation, performance, and user experience.
Information We Collect When You Contact Us or Request a Demo
Email & Inquiry Forms
When you submit an inquiry, request a product demo, or contact us regarding ilumn, we collect your name, work email address, phone number, company name, job title, and the context of your inquiry.
Event & Conference Interactions
When you interact with us at events (such as Workday Rising), we collect contact information provided on registration forms or lead captures to follow up on your requested information.
Phone & Written Correspondence
We collect details provided during phone calls, online meetings, or written business correspondence.
Information Processed via the ilumn AI Platform
When customers utilize ilumn for Workday test automation and assurance:
Tenant Configuration Metadata: ilumn’s autonomous AI agents inspect Workday configuration metadata (such as Business Processes, security policies, and integration logic) solely to construct and execute test suites.
Data Processing Execution Window: Test data and execution traces are processed temporarily within secure execution windows and are deleted immediately upon test completion.
AI Model Isolation: Customer metadata and test scenarios are strictly isolated and are never used to train public or foundational third-party AI models.
Automated Decision-Making and Profiling
We use limited automated processing on our website strictly for analytics and lead scoring. We do not engage in automated decision-making that produces legal or significantly impactful effects on individuals.
Information Collected or Obtained from Third Parties
We may occasionally receive business contact details from verified third-party lead generation partners, public directories, or co-sponsored industry events.
Disclosure and Additional Uses of Your Information
We disclose personal data only when necessary to operate our business, deliver services, or comply with legal requirements.
Service Providers & Hosting Partners
We utilize trusted third-party providers for web hosting, cloud infrastructure, secure database storage, customer support, and communication tools. All providers are vetted for GDPR/UK Data Protection compliance.
Analytics & Performance Tools
We use analytics tools (such as Google Analytics) to capture anonymized user interaction details.
Legal & Regulatory Reasons
We may disclose information to public authorities, law enforcement, courts, or regulatory bodies where required by law or to defend our legal rights.
How Long We Retain Your Information
Server Logs: 3 months
Customer Accounts & Commercial Contracts: 6 years from the end of the customer relationship (for audit and legal purposes)
Demo Requests & Inquiries: Up to 12 months from last activity
Marketing & Newsletters: Until you unsubscribe or request deletion
Transient Platform Test Logs: Cleared automatically upon test completion or per enterprise agreement retention limits
How We Secure Your Information
Encryption: End-to-end encryption using TLS 1.3 in transit and AES-256 for data at rest.
Access Controls: Multi-factor authentication (MFA) and strict role-based access control (RBAC).
Infrastructure Security: Enterprise-grade cloud hosting with active monitoring, vulnerability scanning, and SOC 2 compliance standards.
Transfers of Your Information Outside the EEA / UK
Where customer or website data is processed by service providers operating outside the European Economic Area (EEA) or the United Kingdom, transfers are conducted under legitimate data transfer mechanisms, including the UK International Data Transfer Agreement (IDTA), EU Standard Contractual Clauses (SCCs), or adequacy decisions.
Your Rights in Relation to Your Information
Under applicable data protection laws (including GDPR / UK GDPR), you hold the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data (“right to be forgotten”).
Restriction: Request that we restrict processing under specific circumstances.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Withdraw consent at any time where processing relies on consent.
To exercise any of these rights, contact letstalkilumn@logicacloud.eu. Identity verification may be required prior to processing access or deletion requests.
Sensitive Personal Information
We do not intentionally request or collect sensitive personal data (e.g., health information, political beliefs, financial account details) via our public website. Any unsolicited sensitive personal information received will be deleted immediately.
Changes to Our Privacy Policy
Minor updates to this Privacy Policy will be reflected by updating the effective date at the top of the policy page. Material changes will be communicated via website notifications or direct email alerts to registered users.
Children’s Privacy
Our website and services are intended exclusively for business professionals. We do not knowingly collect or process data from individuals under the age of 18.
California Do Not Track Disclosures
Our website respects standard web browser “Do Not Track” (DNT) and Global Privacy Control (GPC) signals where technically supported.
Copyright and Credits
This Privacy Policy is managed by LogicaCloud for the ilumn platform. All rights reserved.
